Merseyrail launches smart ticketing pilot with contactless payments

The Liverpool City Region is moving a step closer to a fully contactless rail network with the launch of a new smart ticketing pilot on the Merseyrail system. The initiative, announced by Mayor Steve Rotheram, introduces the use of contactless bank cards and digital wallets, including Apple Pay and Google Pay, for everyday journeys.

Passengers have already been using Tap & Go via MetroCard since the summer, and this next phase allows them to travel simply by tapping their payment method at the start and end of their journey. The pilot is aimed at making travel quicker, easier, and more convenient, while ensuring passengers are always charged the cheapest fare.

Members of the public are invited to participate in the pilot, testing the technology in real-world conditions. Feedback from participants will help refine the system and ensure it is reliable and user-friendly before wider rollout.

Mayor Steve Rotheram said:

“As someone who uses our trains every day, I know just how much easier Tap & Go has made life for passengers. It means no more early-morning queues, guaranteed best-value fares, and a smoother journey from start to finish. This smart ticketing pilot takes us another step closer to delivering the modern, 21st-century transport network our residents deserve – and I’m really looking forward to seeing the new system fully rolled out in the new year.”

Image: Merseyrail