The rail industry has confirmed a major overhaul of the Disabled Persons Railcard (DPRC), expanding eligibility and streamlining the application process in what leaders describe as a significant move toward a more accessible rail network. The DPRC currently offers a third off rail fares for cardholders and one accompanying adult, and the reforms aim to ensure that support is better aligned with both visible and non-visible disabilities.

The changes follow a detailed review led by the Rail Delivery Group (RDG) in partnership with the Department for Transport (DfT) and the Disabled Persons Transport Advisory Committee (DPTAC). The review concluded that the current criteria do not fully reflect modern understanding of disability or the barriers that prevent some passengers from travelling with confidence. Research for the RDG showed strong support for change, with 79% of current railcard holders and 73% of non-holders backing the inclusion of non-visible disabilities in the scheme.

A phased introduction is planned. From 1 March 2026, eligibility will widen to include customers who can demonstrate their need through existing documentation, including Blue Badge holders and individuals supported by other recognised mobility schemes. A second phase, due in September 2026, will extend access further to people with long-term medical conditions or neurodiversity where symptoms substantially affect their ability to travel by rail. These cases will require clinical or professional evidence. Full guidance on the documentation required will be published in advance of each phase.

The reforms are designed to align the DPRC with other national and local transport concessions and to make the application process easier for passengers and frontline staff. Industry leaders say clearer information, more consistent assessments and reduced administrative barriers will help more disabled passengers use the network independently.

Jacqueline Starr, Executive Chair and CEO of the Rail Delivery Group, said:

“Rail connects people to jobs, education and community and we are determined to make those connections easier to access for everyone. Many people face real and varied barriers to travel and widening eligibility for the Disabled Persons Railcard is a step forward in making rail travel a genuine option for more people, listening to how we can help mitigate the additional cost of living with a disability and ensuring our services are shaped around customers’ needs.”

Rail Minister Lord Peter Hendy added:

“We want to give everyone the tools to use our railway with ease and confidence, which is why we’re expanding eligibility for the Disabled Persons Railcard. This will make taking the train more affordable for more disabled passengers, saving up to a third on rail travel, with new changes making it easier to apply for the card too. We know there is more work to do to make our railways truly accessible, which is why we published our Accessibility Roadmap, which lays the foundations for a longer-term transformation under Great British Railways.”

Image: National Rail